Think Local: Local Consultants are an Untapped Resource for “Sticky” Capacity Building Investments

The Collaboration Series: Part I

At TCC Group, we work closely with our clients and partners to emphasize the essential nature of collaboration in capacity building and nonprofit effectiveness. Capacity building investments can only “stick” when the ability to collaborate is elevated in any organizational change effort. A collaborative approach to capacity building provides support well beyond funding, while establishing vital relationships that will serve those involved long past the life of a capacity building grant.

For years, many in the nonprofit realm have advocated for increases in unrestricted funding, general operating support, and/or dedicated capacity building funds. But when it comes to reaping the full benefits of capacity building dollars, funding is not always enough.

Funders who support nonprofit capacity building are increasingly acknowledging the importance of the structural supports and non-financial resources that help nonprofits leverage capacity building dollars into sustainable, transformative change. This has often manifested itself in the form of foundations and funder collaboratives assuming the role of conveners, technical assistance providers, or brokers of additional support.

Funders looking to make this broader type of commitment have also explored collaborating with local consultants as a powerful way to ensure the extended life – and enhanced ROI – of capacity building investments. Local consultants play a critical role in the development of any collaborative capacity building ecosystem. These local experts are uniquely positioned to provide the skills, guidance, and coaching that nonprofit leaders need to effectively make and sustain change in their organizations. In particular, partnering with local consultants has three key benefits:

  1. Long-term potential: No matter what type of capacity building work a nonprofit is doing, capacity building is a long-term investment in an organization. Having access to expert guidance through a locally-based consultant can make all the difference for an organization trying to implement its capacity building plan. Often, capacity building represents a new or increased area of investment for an organization, and leveraging external resources such as local consultants will set it up for greater success.
  2. Local knowledge: Local consultants based in a community have a unique familiarity with the local nonprofit, governmental, and funding landscapes that can help organizations effectively engage their broader ecosystems.
  3. Disrupting the power dynamic: Consultants play a key role as a conduit between foundations and nonprofits, which can help subvert the typical funder/grantee power dynamic. Forging a relationship with a local consultant often offers nonprofits the chance to be honest with the challenges they are facing in their capacity building work, and effectively target their priority areas.

As key ecosystem actors, funders often have the resources and convening power to connect nonprofits with expert consultants in their communities. Additionally, they can equip local consultants with capacity assessment tools and other resources to help build the capacity of the “supply side” of any capacity building effort in their communities. This field-building work amongst the consultants themselves is a critical contribution to the sustainability of capacity building, as well as to the social sector landscape of the communities in which funders operate.

Involving Local Consultants in Capacity Building Initiatives

Collaborating with local consultants in any capacity building initiative adds depth and dimension to a funder’s capacity building work, and can challenge all stakeholders to build their collaborative muscle. Successful collaborative partnership requires augmenting certain skills and abilities, on the parts of nonprofits, funders, and consultants equally. Building relationships and exercising the skills of collaboration through a capacity building initiative paves the way for additional successful collaboration in the future.

Beginning in 2016, TCC Group partnered with the Healthcare Georgia Foundation on a collaborative capacity building initiative that connected nonprofits to local consultants for high-impact capacity building work. Andrea Kellum, Program Officer at Healthcare Georgia Foundation, and Lizann Roberts, of Lizann Roberts Consulting, based in Savannah, GA, share some tips for those interested in exploring a collaborative capacity building project:

  • Tap into existing structures and networks. Kicking off a collaborative capacity building initiative with an ecosystem mapping exercise can help participants identify and leverage existing community structures and relationships.
  • Reduce “brokering” pain for nonprofits looking to work with local consultants. Finding the right consultant who most comfortably fit a nonprofit’s needs, management style, and culture is a difficult and time-consuming task for any stretched nonprofit leader. Healthcare Georgia Foundation and TCC Group conducted a landscape scan of available capacity building consultants in the region, and the Foundation compiled a directory of consultants available to nonprofits. This directory freed up leaders’ time to focus on other more urgent capacity building issues, and helped ensure a better fit between the nonprofits and their local consultants.
  • Confront – don’t avoid – the internal politics. Addressing concerns about territoriality and competition among collaborators or community partners can help establish trust amongst partners; this occurs most readily when ample opportunities are provided for in-person convenings and “face time” connecting for all partners.

If you’re interested in exploring a collaborative project in your community, see our Ecosystem Mapping Tool to get started, or reach us at info@tccgrp.com.

Author’s Note: We are indebted to Andrea Kellum of the Healthcare Georgia Foundation, and Lizann Roberts of Lizann Roberts Consulting, for sharing their experience and insight from Healthcare Georgia Foundation’s EmpowerHealth program with us at the Alliance for Nonprofit Management’s 2017 Annual Capacity Builders Conference. Content from TCC Group’s session “Funding is Not Enough: Building the Supply Side of the Capacity Building Ecosystem” informed this article.

 

The Collaboration Series

With collaborative networks and initiatives springing up everywhere, collaboration is a hot topic for the sector. Yet, as collaborative efforts become more widespread, more capacity building providers, funders, and nonprofits are feeling the growing pains, and asking, “What does it take to collaborate effectively?” In this series, we examine different angles on collaboration in nonprofit effectiveness. This piece is Part I of the Collaboration Series.

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Erin Britton

Erin Britton

CCAT Manager & Associate Consultant

Erin’s interests lie in the expanding role of data and technology for social sector organizations, both for increasing institutional effectiveness and improving participant outcomes.

At TCC Group, Erin manages the Core Capacity Assessment Tool (CCAT), a leading online survey tool for assessing nonprofit organizational effectiveness. In this role, Erin works closely with clients to effectively implement the CCAT organizational assessment in a manner consistent with the goals and needs of each organization. She is also involved in the database management and analysis that informs TCC Group’s thought leadership in the field of nonprofit strategy and capacity building.

Naomi Korb Weiss

Naomi Korb Weiss

Consultant

Naomi Korb Weiss is a Consultant at TCC Group, bringing 12 years of experience in nonprofit management and executive leadership with expertise in strategic planning, program design, operations, and training and professional development.

Before joining TCC Group, Naomi was CEO of the PresenTense Group – an international nonprofit focused on training and mentoring social entrepreneurs – where she led the organization through a period of strategic growth over five years, expanding its reach into new markets and new products to meet evolving customer demand. Naomi managed and developed PresenTense’s Design Thinking curriculum and built a Train-the-Trainer model to scale its reach. She frequently facilitated workshops and trainings to organizations and entrepreneurs across the country.